Returns & Refund Policy

Our Satisfaction Guarantee — The Risk-Free First Can

We want you to love Texas Grit. If you don't love your first can, email us within 30 days of delivery — even if it's already opened — and we'll refund or replace it. No need to send anything back.

This guarantee covers your first order only, limited to one can per customer/household. Just include your order number (and, if you like, a quick note on what didn't work for you — it helps us improve our blends). Refunds are issued to your original payment method; replacements ship free.

The Full Set Guarantee — Love All Four or Your Money Back

Buying the Full Set (all four blends)? You're covered by a full money-back guarantee. Try them for 30 days — if the set isn't for you, email us with your order number and we'll refund your entire Full Set order. Keep the cans; there's nothing to ship back.

This guarantee applies to your first Full Set order, limited to one Full Set per customer/household. Refunds are issued to your original payment method, typically within 5–7 business days. A quick note on what didn't work for you is always welcome — it helps us improve our blends.

Bought in a Store?

If you picked up Texas Grit from a retailer, you have two options:

• Return it to the store — most retailers will refund or exchange under their own satisfaction policy.
• Let us make it right — email howdy@gettexasgrit.com a photo of your receipt and the lot/batch code printed on the bottom of the can, and we'll ship you a free replacement.

Because a store purchase isn't tied to an order on our site, we can't refund a card we never charged — so store claims are handled as free replacements (or store credit toward gettexasgrit.com), not cash refunds.

Something Not Right? We'll Make It Right — No Returns to Ship Back

Seasoning can't be restocked once it has left our hands, so we never ask you to ship anything back. If any order arrives damaged, defective, incorrect, or incomplete — or the quality just isn't up to standard — email howdy@gettexasgrit.com within 30 days of delivery with your order number and a quick photo, and we'll make it right with a refund or a free replacement. This coverage applies to every order you place with us, no matter how many cans. Approved refunds are issued to your original payment method, typically within 5–7 business days.

What's Not Covered

Our love-it-or-refund satisfaction guarantees — the ones that cover a simple change of heart about the flavor or the heat — apply to your first single can and your first Full Set order. Repeat and additional purchases beyond those aren't eligible for change-of-mind refunds. (If a repeat order ever shows up with a genuine problem, that's always covered above.) Also not eligible:

• Change-of-mind or “didn't love the flavor” refunds on repeat or additional purchases beyond your first-can and first-Full-Set guarantees
• Gift cards

We review every request personally and honor our guarantee in good faith. We reserve the right to decline refunds that fall outside this policy or that show a pattern of misuse.

Contact

Return questions? Email howdy@gettexasgrit.com.